Mau Te Rongo

Restorative justice is about restoring harmony between victims and offenders. Focusing on the wellbeing of the victims, we help them reach a space of peace and calm, so they can get on with living.

Restorative justice often involves family conflicts. It is about finding a way to acknowledge the harm the offender has done, working through what restitution or amends might look like for the victim and their family. Through this voluntary process, our trained, experienced facilitators work with victims and offenders, walking alongside you to help restore broken relationships and move on.  

MUMA has been the sole provider of restorative justice practices in South Auckland for over 10 years. We have an in-depth knowledge of our community, with Māori speaking facilitators accredited in restorative justice practices. We work closely with the courts and justice  stakeholders to help achieve good outcomes for those impacted by crime.


How does Restorative Justice work?

Before sentencing, the judge will direct an offender to take part in Restorative Justice. This process is voluntary for the victim, and we encourage victim and offender families to participate. Anyone can withdraw any time during the restorative justice process.

With great care for the wellbeing of the victim and all participants, MUMA will:

· Connect with each individual and their support persons to explain the process

·  Get agreement from the victim and offender on whether a final conference will go ahead. Sometimes this is not suitable or appropriate - the safety of all participants comes first.

·  Facilitate a conference meeting where all parties meet and discuss the events and the impact of the offence on the victim

· Prepare a report based on the discussion and send it to the court and relevant stakeholders.

Iwi and Community Panels - Te Pae Oranga

Community panels work with people who have been involved in crime to prevent reoffending and help them get back on the right track.

The iwi and community panels are made up of marae and community representatives from a range of backgrounds, including teachers, mental health workers and counsellors. NZ police refer those who could most benefit from this service, understanding offenders who commit petty or ‘victimless’ crimes often have underlying social needs.

The panels work with participants in a ‘no-judgement’ environment to right their wrongs and plan a way forward. This can include payment for damages, regaining drivers’ licences or a Whānau Ora plan to address any family needs.