Why Partner with MUMA?

Reliability

MUMA has the capability, experience, and infrastructure to consistently deliver high-quality services. Our proven track record demonstrates effective engagement with over 170,000 whānau members across diverse service areas.

Deep Community Trust

We have established and respected relationships with mana whenua, local and central government agencies, and other vital community organisations. These partnerships enable us to effectively collaborate and respond rapidly to community needs.

Quality-Assured Service Delivery

MUMA maintains rigorous standards and is ISO 9001:2015 and MSD Level 2 accredited. Our robust contract management systems, comprehensive policies, and procedures ensure we consistently meet and exceed service quality expectations.

First Responders in Crisis

MUMA is agile and efficient in responding to community emergencies and social crises, such as the Covid-19 pandemic, ram raids, and Auckland floods. We actively lead a community-first responders' network in South Auckland, providing immediate and coordinated crisis support.

Whānau Ora-Aligned Outcomes

Every service MUMA delivers aligns directly with Whānau Ora outcomes, focusing on building self-sufficiency, resilience, and achieving sustainable, long-term community improvements.

Strong Focus on Social Return on Investment

Our outcome-focused approach is evidence-based and continually monitored to ensure effectiveness. We measure our impact at both individual and community-wide levels, utilizing qualitative data such as client satisfaction surveys, and quantitative data including service delivery metrics and official statistics.

Robust Partnerships

We maintain strong partnerships across sectors, including mana whenua, key local and government agencies such as Police, Corrections, Oranga Tamariki, and MSD, as well as significant migrant communities including Pasifika, Indian, and Sikh groups. These relationships enhance our capacity to deliver integrated and culturally responsive services.

If you are interested in partnering with us please reach out